| Caption | Cuplikan | Website | viewPdf |
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| Boosting E-Service Quality through IT Service Management of ... |
sustainably managing such businesses. The focus of formulated problems was on improved E- service quality of online stores influenced by exogenous. |
ieeexplore.ieee.org |
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| Connecting e-customer relationship management and e-loyalty to ... |
... e-customer relationship management (e-CRM) on customer e-loyalty through e-service quality and e-satisfaction. This study also examines how customers' e-. |
www.emerald.com |
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| enhancing internal customer service through e‐procurement |
Electronic customer relationship management (CRM) while recognising the potential for data mining, improved segmentation and one-to-one marketing appears also ... |
iceb.johogo.com |
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| Enhancing Patronage Intention on Online Fashion Industry in ... |
Apr 25, 2022 ... The e-service quality describes the level of service that customers get when shopping online from before the purchase, during the purchase, and ... |
www.econstor.eu |
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| Behavioral Customer Loyalty in Online Shopping: The Role of E ... |
... quality and recovery of services, in enhancing loyalty and improving online ... service quality and e-recovery are described without going into much detail. |
scielo.conicyt.cl |
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| The effect of e-service quality on customer's e-satisfaction in online ... |
May 19, 2022 ... Hence, the purpose of this study is to examine e-service quality in online apparel stores in Sweden using the E-S-QUAL model. In addition ... |
www.diva-portal.org |
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| Evaluation of E-service Quality and its impact on Customer ... |
The implementation of quality management practices in m-commerce applications is crucial for enhancing user satisfaction and increasing customer loyalty. |
www.aasmr.org |
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| Beyond Convenience: Understanding E-Service Quality Role In ... |
Jun 13, 2024 ... between e-service Quality, e-customer Satisfaction, Trust, and Loyalty in online shopping. ... into a significant boost in e-service. |
pdfs.semanticscholar.org |
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| FINAL SUBMISSION FORMAT INSTRUCTIONS FOR ... |
Apr 5, 2021 ... Here, e-service quality increasing e-customer loyalty was mediated by e-customer satisfaction of online supermarket businesses. This research ... |
turcomat.org |
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| A Conceptual Framework for Understanding e-Service Quality ... |
Further, the study highlights four common “disconnects” between consumers' expectations of a website and their experience in using it. First, a marketing ... |
thearf-org-unified-admin.s3.amazonaws.com |
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